M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to more than 2 million customers. Since the launch of commercial services in 1997, M1 achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra-high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1’s mission is to link anyone and anything; anytime, anywhere.
The Company holds Facilities-Based Operator and Services-Based Operator licences issued by the Infocomm Development Authority of Singapore (IDA), for the provision of telecommunication systems and services. M1 also has a Telecommunication Dealer’s Class Licence for the import and sale of telecommunication equipment, as well as licences issued by the Media Development Authority of Singapore for the provision of Internet content.
M1 operates nationwide 4G/LTE Advanced, 3G/HSPA and 2G mobile networks, capable of download speeds of up to 300Mbps and upload speeds of up to 150Mbps. Through these networks, it provides customers with a wide range of data, voice and value-added postpaid and prepaid mobile services. To cater to its customers’ varied needs, M1 offers service plans with a choice of data and voice bundles that customers can take up with or without a device.
M1 makes available to its mobile and fixed line customers International Direct Dial (IDD), as well as an International Calling Card service. M1 also trades wholesale voice minutes with other international and local service providers, and provides dark fibre services to carriers and data centres. Since September 2010, M1 has been offering residential customers a range of fibre broadband services with speeds of up to 1Gbps, including fixed voice and other value-added services. The Company offers an extensive suite of mobile and fixed services to the corporate segment.